Terms and Conditions

Effective Date: June 26, 2026

Welcome to Arsenault Mobile Mechanic. By accessing our website or booking our services, you agree to these Terms and Conditions. If you do not agree with these Terms, please do not use our website or services.

1. About Us

Arsenault Mobile Mechanic provides mobile automotive maintenance and repair services at customer locations within our advertised service area.

Website:
https://arsenaultmobilemechanic.com

Email:
arsenaultmobile@gmail.com

2. Website Use

The content on this website is provided for general information only. While we strive to keep all information accurate and current, we make no guarantees regarding the completeness, accuracy, or reliability of any information found on this website.

You agree not to:

• Copy or reproduce website content without written permission.

• Use our website for unlawful purposes.

• Attempt to interfere with the operation or security of the website.

• Misrepresent your identity when contacting us.

3. Intellectual Property

Unless otherwise stated, all content on this website—including text, logos, graphics, photographs, service descriptions, and branding—is the property of Arsenault Mobile Mechanic and is protected by applicable copyright and intellectual property laws.

No content may be copied, reproduced, distributed, or used commercially without our prior written permission.

4. Service Area

Services are available within our advertised service area. Travel fees may apply for locations outside our normal service radius.

We reserve the right to decline service requests outside our service area.

5. Estimates and Quotes

Quotes and estimates are provided in good faith based on the information supplied by the customer.

Final pricing may change if:

• Additional repairs are required.

• Hidden damage is discovered.

• Additional labour becomes necessary.

• Incorrect vehicle information was provided.

• Additional parts are required.

The customer will be informed before any additional chargeable work is performed whenever reasonably possible.

6. Mobile Service Requirements

Customers agree to provide:

• Safe access to the vehicle.

• A legal parking location.

• Adequate working space.

• Accurate vehicle information.

• Vehicle keys if required.

We reserve the right to refuse or discontinue service if working conditions are unsafe due to weather, traffic, hazardous conditions, aggressive behaviour, or any situation that places our technician at risk.

7. Customer-Supplied Parts

Customers may supply their own parts; however:

• We cannot guarantee the quality or compatibility of customer-supplied parts.

• Labour required to install customer-supplied parts is chargeable regardless of whether the part is defective.

• No labour warranty is provided for failures caused by customer-supplied parts.

• Any manufacturer warranty remains solely with the part manufacturer.

8. Parts Supplied by Arsenault Mobile Mechanic

Parts supplied by Arsenault Mobile Mechanic may be covered by the manufacturer's warranty where applicable.

Warranty coverage is limited to the manufacturer's terms and conditions.

9. Labour Warranty

Unless otherwise stated in writing, labour performed by Arsenault Mobile Mechanic is warranted for 30 days from the date of service.

This warranty does not cover:

• Normal wear and tear

• Abuse or misuse

• Racing or commercial use

• Accidents

• Improper maintenance

• Customer-supplied parts

• Failures unrelated to our repair

• Pre-existing vehicle conditions

Warranty claims are subject to inspection by Arsenault Mobile Mechanic.

10. Vehicle Condition

Vehicles may contain hidden defects that are not visible during the initial inspection.

Arsenault Mobile Mechanic cannot be held responsible for failures caused by existing mechanical issues that were not reasonably detectable before repairs began.

11. Limitation of Liability

To the maximum extent permitted by law, Arsenault Mobile Mechanic shall not be liable for:

• Indirect or consequential damages.

• Loss of income or business.

• Towing expenses.

• Rental vehicle expenses.

• Missed appointments.

• Delays caused by parts suppliers.

• Failures unrelated to work performed.

• Mechanical failures occurring after service that are unrelated to the repair completed.

Our maximum liability shall not exceed the amount paid for the specific service performed.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable Canadian law.

12. Customer Responsibilities

Customers agree to:

• Provide accurate vehicle information.

• Remove valuable personal belongings.

• Inform us of known mechanical issues.

• Ensure the vehicle is legally accessible.

• Ensure someone aged 18 years or older is available if required.

13. Appointments and Cancellations

Appointments may be cancelled or rescheduled by either party.

Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.

Repeated missed appointments may result in refusal of future service.

14. Payment

Payment is due immediately upon completion of service unless otherwise agreed in writing.

Accepted payment methods will be communicated before service.

Failure to make payment may result in collection action where permitted by law.

15. Environmental Responsibility

Used oil, filters, batteries, fluids, and other automotive waste generated by our services will be disposed of in accordance with applicable environmental regulations.

16. Emergency Roadside Services

Estimated arrival times are provided as estimates only.

Traffic, weather, emergencies, and other unforeseen circumstances may affect response times.

We cannot guarantee arrival within a specific timeframe.

17. Website Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, policies, or practices of third-party websites.

18. Cookies

Our website may use cookies to improve functionality, analyze website traffic, and enhance the user experience.

By using our website, you consent to the use of necessary cookies. Optional cookies may be accepted or declined where applicable.

19. Privacy

Any personal information collected through our website or during service appointments will be handled in accordance with our Privacy Policy.

20. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time without prior notice.

Updated versions will be posted on this website with a revised effective date.

21. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

22. Contact Us

Arsenault Mobile Mechanic

Website:
https://arsenaultmobilemechanic.com

Email:
arsenaultmobile@gmail.com

If you have any questions regarding these Terms and Conditions, please contact us using the information above.