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Privacy Policy

Effective Date: June 26, 2026

Arsenault Mobile Mechanic ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our mobile mechanic services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide

When you contact us, request a quote, book a service, or communicate with us, you may provide:

  • Name

  • Email address

  • Phone number

  • Vehicle information (year, make, model, VIN, mileage)

  • Service address

  • Billing information (if applicable)

  • Any other information you choose to provide

Information Collected Automatically

When you visit our website, certain information may automatically be collected, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on our website

  • Referral website

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Schedule appointments

  • Provide automotive services

  • Prepare estimates and invoices

  • Process payments (where applicable)

  • Improve our website and customer experience

  • Communicate regarding appointments or services

  • Comply with legal obligations

  • Protect against fraud or unauthorized activity

We do not sell your personal information.

3. Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Analyze website traffic

  • Measure advertising performance (if applicable)

You may disable cookies through your web browser; however, some features of the website may not function properly.

4. Google Analytics & Advertising

Our website may use services such as Google Analytics, Google Ads, or Meta (Facebook) advertising tools to better understand website usage and improve our marketing.

These third-party services may collect anonymous information using cookies or similar technologies.

You can manage your advertising preferences through your browser or the respective service providers.

5. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when necessary with:

  • Payment processors

  • Website hosting providers

  • Scheduling or booking software

  • Government authorities where required by law

  • Professional advisors when legally necessary

These providers are only given access to information necessary to perform their services.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide requested services

  • Maintain business records

  • Meet legal, tax, accounting, or warranty obligations

  • Resolve disputes

When information is no longer required, it is securely deleted or destroyed where reasonably practicable.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information, where permitted by law

  • Withdraw consent for certain uses of your information

  • Request information about how your data is processed

To exercise any of these rights, please contact us using the information below.

9. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated effective date.

Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Arsenault Mobile Mechanic

Email: arsenaultmobile@gmail.com

Website: https://arsenaultmobilemechanic.com